Efficiency, security and lower costs – this is how you benefit from the digitalisation of logistics
“We are very happy to start integrating systems with our customers. It doesn’t matter how much is transported, as long as it happens regularly.”
The logistics sector will undergo a major digital transformation in the coming years.
The digitalisation of logistics aims to improve efficiency, reduce costs and increase the manageability of logistics. For customers, this means, among other things, self-service opportunities, real-time shipment tracking and lower prices.
The digitalisation of logistics means the use of digital technologies and data to improve the various areas of logistics, such as warehouse management, transport planning, warehouse automation and shipment tracking. With digital systems, several operations can be automated and supply chains can be made more efficient, for example, with the help of various portal solutions or integrations – often also using Robotic Process Automation (RPA). Logistics companies’ own systems have already largely been integrated with each other, and the next step is to integrate systems together with customers.
According to VP, Cargo Operations & Development Joonas Louho, Nurminen Logistics is implementing a new interface that enables fast and cost-effective data transfers. For customers of the logistics sector, integrating interfaces means faster and clearer processes.
“With the integration of the systems, the customer can enter all the necessary preliminary information about the freight arriving and departing with us through the system. This way, information will automatically flow through the entire pipeline in the desired format, and possible typing errors, for example, can be avoided,” Louho says.
In particular, Louho emphasises the benefits that will be visible to customers, such as cost-effectiveness and the opportunity for self-service and real-time tracking. With the increase in costs in the logistics sector, Nurminen Logistics wants to actively find savings opportunities for the customer, and the integration of digital systems is one of them. In order for it to be possible to integrate the systems, the customer does not need to have the status of a large company – a regular delivery rate is enough.
“We are very happy to start integrating systems with our customers. It doesn’t matter how much is transported, as long as it happens regularly. Integrating the systems is a pretty quick project – depending on the amount of information, it can take from one day to one month.”
Here is how you can benefit from the digitalisation of logistics:
- Easier online ordering and self-service. Place orders quickly and easily, track shipments in real time and fill out documents online.
- Effective co-operation and communications. With the help of digital systems, you can easily communicate with the logistics company. In this way, customer service is also more transparent and the processing of customer service requests is more efficient.
- Lower prices. Digitalisation improves efficiency and lowers costs for logistics companies, which is reflected to you as a customer in the form of lower prices and better services.
- Data-driven decision-making. With the help of data, logistics companies can provide more information that is relevant to you, as well as supply chains tailored to your needs.
Because logistics chains are long and diverse, logistics companies cannot carry out digitalisation on their own. In the future, it will be even more important for companies to work together with their customers as ecosystems.
“This step forward is coming up, whether we like it or not. Nurminen Logistics will certainly support its customers in the change, and we would like to emphasise that it is significantly easier and cheaper to build transport connections together,” Louho points out.